FidiltynHost Logo

Terms & Conditions

Effective Date: April 23, 2026
Last Updated: April 23, 2026

Welcome to FidiltynHost (“we,” “our,” or “us”). By accessing or using our website www.fidiltynhost.com (“the Site”), you agree to comply with and be bound by the following Terms and Conditions.
Please read these terms carefully before using our site.

If you do not agree with these Terms, please do not use our website.

1. General Overview

FidiltynHost is an independent third-party printer support provider offering troubleshooting, diagnostics, and repair guidance for printers and related devices. We operate as a third-party support company and are not affiliated, authorized, or endorsed by any specific printer brand or manufacturer unless explicitly stated.

All product names, images, and trademarks displayed are the property of their respective owners and are used solely for identification and informational purposes.

2. Use of Website

By using this website, you represent that you are at least 18 years old or have parental consent. You agree to use the website only for lawful purposes and not to:

We reserve the right to restrict or terminate your access to the Site if misuse or violation of these Terms occurs.

3. Services We Provide

FidiltynHost provides independent printer support services including but not limited to:

The exact scope, outcome, and time required may vary based on your device model, operating system, network environment, and the nature of the issue.

4. Pricing & Payments

Some support services may be free, and some may be paid depending on complexity and the plan you choose. If a fee applies, you will be informed of the pricing before the paid service begins.

By submitting payment information, you confirm that:

5. Your Responsibilities

To help us assist you effectively, you agree to provide accurate details and reasonable access as needed, including:

Delays or incomplete information may affect resolution time or results.

6. Remote Support & User Consent

If remote assistance is used, it will be performed only with your consent. You remain in control of your device during any remote session and can stop the session at any time.

You are responsible for backing up important data before making changes to your system. While we take reasonable precautions, you acknowledge that troubleshooting may involve modifying settings, reinstalling software, or removing/re-adding printers.

7. Software, Drivers & Third-Party Links

We may guide you to download drivers, utilities, or updates. Where possible, we recommend using the manufacturer's official download sources. We are not responsible for:

8. Results Disclaimer

We provide assistance using standard troubleshooting practices and available information. However, we cannot guarantee that every issue will be resolved, especially if the cause is related to hardware failure, damaged components, depleted consumables, or restricted network environments.

9. Hardware & On-Site Service

We do not manufacture printers and do not provide on-site repair or replace hardware parts unless explicitly stated in writing. If we suspect a hardware defect, we may advise contacting the manufacturer or a local authorized repair centre.

10. Cancellations & Refunds

Refund eligibility (if any) depends on the service type and the stage of delivery. If you believe a charge was made in error or you have concerns about the service, contact us promptly so we can review the request.

We may decline refunds for services that were delivered or where substantial troubleshooting time was spent, except where required by applicable law.

11. Intellectual Property Rights

All content on this website — including text, images, logos, icons, graphics, and layout — is owned or licensed by FidiltynHost and protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or republish any part of the site without written consent.

12. Third-Party Content & Links

Our website may include links to third-party sites for additional information or convenience. FidiltynHost is not responsible for the content, accuracy, or practices of any external websites linked from our platform.

Accessing third-party links is done at your own discretion and risk.

13. Disclaimer of Warranties

All services and information provided on our website are available on an “as-is” and “as-available” basis.

We make no warranties or representations — express or implied — regarding:

FidiltynHost disclaims all implied warranties to the fullest extent permitted by law.

14. Limitation of Liability

To the maximum extent permitted by law, FidiltynHost shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

Our total liability shall not exceed the total amount paid by the customer for the specific service.

15. Privacy & Data Protection

Your privacy is governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using our website, you consent to the data practices described in our Privacy Policy.

16. Advertising & Compliance

FidiltynHost promotes its services through Google Ads, Microsoft Advertising, and other online platforms. We adhere to all advertising guidelines, ensuring truthful representation and transparency in our marketing practices.

We do not mislead users, impersonate brands, or make unauthorized claims in any of our promotional content.

17. Governing Law

These Terms are governed by the applicable laws of the United States, Canada, and India, depending on the customer's location. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of competent courts within Mumbai, India.

18. Changes to Terms

FidiltynHost reserves the right to update or modify these Terms & Conditions at any time without prior notice. All changes will be posted on this page with a new “Last Updated” date. Continued use of our website constitutes acceptance of the updated Terms.

19. Contact Information

FidiltynHost

Address: 108, Palm Estate, Goregaon(E), Mumbai, Maharashtra 400075, India